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Customer Engagement Europe 2022

Deliver enduring behaviour change with agile, personalized engagement
The first collaborative home for commercial, marketing and medical affairs leaders.
Join to discover 500+ ATTENDEES, 40+ SPEAKERS, 25+ CASE STUDIES, 10+ IN PERSON INTERACTIVE SESSIONS
The
future of customer engagement is a digitally-optimized, omnichannel
strategy, orchestrated across silos with hybrid functionality…
Enough! You’ve heard it all before right? Buzzwordafter-buzzword, year-after-year.  
That’s
why we created Reuters Events Pharma: Customer Engagement Europe
(London, May 22-24). It’s the only event that brings together the full
customer engagement community (marketing, commercial, digital and
medical affairs) to create holistic discussion and share the ‘how-to’,
with practical insights beyond just words.
Together we will learn the
processes behind modularised content and predictive delivery. We will
reverse engineer the way we interact with HCPs and patients to ensure
messages resonate. Move beyond vanity marketing metrics to measure real
behaviour change and discover how to design iterative feedback
frameworks to ensure we are exceeding customer expectations.
Let’s rethink what it means to move from a product to customer-focused business model together.
UNRIVALLED SPEAKER LINE-UP INCLUDES:
– Andreas Dach, Digital and Multi-Channel Lead, Lilly
– Jose Maria Guido Avila, Customer Engagement Transformation Lead, Sanofi
– Dmitry Schourov, Commercial Quality Lead – Developed Markets and China, Pfizer
– Mykola (Nick) Melnyk, Global Head of Shopper and Trade Marketing, Sanofi  
– Emma Booth, Executive Director, Ex-US Medical Capabilities, Amgen
– Inaam Haq, European Medical Director, Daiichi Sankyo
– Gregory Guillory, Global Medical Engagement lead, Roche
– Ridwaan Jhetam, VP Oncology Medical Affairs Head Europe, BMS

Brochure: https://go.evvnt.com/982145-3?pid=4231

Time: 09:00 to 17:00

Venue Name: Hilton London Tower Bridge

Category: Conferences | Science, Health and Medicine | Pharmaceuticals

Customer Engagement Europe 2022
Address
5 Tooley Street, Greater London, England, SE1 2BY, United Kingdom
City
Date
24/05/2022 – 25/05/2022
Time
09:00 – 17:00
Ticket

GBP

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