This course does exactly what it says on the tin - each delegate will look at themselves, the choices they make and what they could do differently.
It would be great to change other people, but life's too short and it's just too difficult to sometimes.
Two days allows plenty of time to practice what changes you can make when you are not having the impact you could or should have.
How 'Making an Impact' Works
Understand Your Impact on Others
How and Why Things Go Wrong
Improving Your Ability to Influence
Understanding Rules and Conventions
Speaking Your Mind without Offending
Finding Out How Others See You
Verbal and Non-Verbal Communication
Appreciating Conventions and Boundaries
Being More Assertive When Appropriate
Handling Difficult People or Situations
What Our Delegates Say:
"The Personal Impact course was incredibly well delivered with numerous practical exercises allowing the delegates the freedom to express themselves in a comfortable, trusting environment. I came away feeling motivated and with a true sense of empowerment which I’ve been able to apply within the workplace".
Stuart Fox - Claims Data and Account Manager - Munich Re UK Life
Category: Classes / Courses | Professional Training | Classes, Courses and Workshops